Privacy Policy

1. Information We Collect

Welcome Parrot collects information you provide directly to us, such as when you create an account, connect integrations (e.g., Twilio, CRMs), or communicate with us. This includes your name, email, phone number, and billing information.

We also automatically collect certain data regarding your usage of the system, including interaction logs, IP addresses, and device identifiers to ensure system integrity and train our underlying models.

2. How We Use Your Data

Your data is utilized to:

• — Provide, maintain, and improve the Welcome Parrot software capabilities.
• — Process transactions and send related administrative information.
• — Respond to technical issues and provide customer support.
• — Monitor and analyze trends, usage, and activities in connection with our services.

3. Data Sharing and Security

We do not sell your personal data. We only share information with third-party vendors, consultants, and service providers who need access to such information to carry out work on our behalf (e.g., OpenAI, Twilio, Stripe). No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

All data transmitted through our systems is encrypted in transit and at rest. We implement robust security measures to protect your leads and infrastructure.

4. Your Rights

Depending on your location, you may have the right to request access, correction, or deletion of your personal data. To execute these rights, please contact our support team.